Grand Dominion by Del Webb recently partnered with LINSTAR Security to upgrade their access control system. They faced significant challenges with their existing system, specifically with three doors that had little to no functionality. Their key objectives were to enable remote access to the system and establish door schedules for better security management.
LINSTAR Security proposed and installed the Galaxy cloud solution paired with STiD readers, providing the desired mobile capabilities. This upgrade faced a notable hurdle: difficulty in recovering information from the current system’s card. However, LINSTAR’s installation team was commended for their exceptional dedication and efforts to resolve this issue, ensuring the customer felt supported and confident throughout the process.
The customer’s feedback was overwhelmingly positive, highlighting the team’s efficiency and professionalism. They were particularly pleased with the swift installation despite the challenges encountered. The newly implemented features, especially the ease of use and the introduction of key cards, were well-received, with anticipation for a future transition to keyless entry access. The customer’s testimonials underline a successful collaboration, showcasing LINSTAR Security’s commitment to delivering innovative solutions and excellent customer service.